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Want
to know how to Order products? Take a look at the step by
step ordering information..
First
Time on this site? Then check out the frequently asked questions..
What
do we do with your personal details? Take a look at our privacy
statement..
How
much does our shipping cost? Take a look at the Shipping
costs pages..
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| Q.
Is it safe to use my credit or debit card? |
| A.
Shopping at <%=Company%> is completely safe and every purchase is backed by our security guarantee. Our secure-server software encrypts information to ensure that your transactions are private and protected. |
| Q.
What about privacy? |
| A.
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.
We may also use it to tell you about changes in our services or about special offers we think you'll find valuable.
We do not sell, trade or rent your personal information to others. For more details, please read our privacy policy. |
| Q.
How do I keep track of my order? |
| A.
You can check the status of your order any time by clicking the "Your Account" link on the top or bottom navigation bar of each page.
You'll be asked to enter your e-mail address and password for security reasons.
Proceed to the Your Account page to view the status of your orders and to get other account information. |
| Q.
How much do you charge for delivery? |
| A.
When you fill out your online order form you will be shown the shipping costs for your Order. Shipping is calculated via the weight of the items you order and the location the goods are to be sent to.
For a complete description of our delivery costs around the world, take a look at the shipping costs link at the bottom of every page. |
| Q.
How frequent do you update your software. |
| A.
We add new software at least once per week, but this does depend on the extent of work needed to complete |
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